Privacy Statement
This Privacy Policy describes the policies of Galaxy Travel Ltd, 2 Manor House Lane Datchet Slough, Berkshire SL3 9EB, United Kingdom of Great Britain and Northern Ireland (the), email: sales@galaxycruises.co.uk, phone: 020 3941 3786 on the collection, use and disclosure of your information that we collect when you use our website https://www.galaxycruises.co.uk & its subdomain. We process your personal data only where we have a lawful basis to do so under applicable data protection laws, including your consent, the performance of a contract, compliance with legal obligations, or our legitimate business interests.
We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.
Information We Collect:
We will collect and process the following personal information about you:
Name
Email
Mobile
Date of Birth
Address
Gender
How We Use Your Information:
We will use the information that we collect about you for the following purposes:
Marketing/ Promotional
Testimonials
Customer feedback collection
Processing payment
Support
Targeted advertising
Manage customer order
Dispute resolution
Manage user account
If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.
How We Share Your Information:
We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:
Ad service
Analytics
We require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.
We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.
Some of our service providers may be located outside the United Kingdom or the European Economic Area. Where personal data is transferred internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by regulatory authorities or transfers to countries recognised as providing an adequate level of data protection.
Legal Basis for Processing :
We process your personal data under the following legal bases, as permitted by applicable data protection laws:
Consent: where you have given clear consent for us to process your personal data for specific purposes, such as marketing communications and non-essential cookies.
Contract: where processing is necessary for the performance of a contract with you, including booking and managing travel services.
Legal obligation: where processing is required to comply with legal or regulatory obligations.
Legitimate interests: where processing is necessary for our legitimate business interests, provided such interests are not overridden by your rights and freedoms.
We will retain your personal information with us for 90 days to 2 years after user accounts remain idle or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.
Your Rights:
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at sales@galaxycruises.co.uk. We will respond to your request in accordance with applicable law.
You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at sales@galaxycruises.co.uk.
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
Cookies and Tracking Technologies :
We use cookies and similar tracking technologies to operate and improve our website, analyse traffic, and deliver personalised content and advertisements. Non-essential cookies are used only with your consent, which you can manage or withdraw at any time through our cookie consent banner.
For detailed information about the cookies we use, their purposes, and how to manage your preferences, please refer to our Cookie Policy.
Security:
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
Data Protection & Privacy Contact :
If you have any questions, concerns, or requests regarding the processing of your personal data, you may contact us at:
Galaxy Travel Ltd
42-44 High Street Slough SL1 1EL
Email: sales@galaxycruises.co.uk
If you believe your data protection rights have been violated, you also have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the United Kingdom or your local supervisory authority.